The most unprofessional service I have seen in the last 10 years.I ordered some items online and selected this branch for the click and collect service. Once I had confirmation the parcels were ready to collect I went into the post office to get them.The lady behind the counter spent 10 minutes debating with me as to why the parcel wouldn't be there (while a long use formed behind me), eventually she decided to look for the parcel and found it straight away. Surely it would have made more sense to just look to see if she had it as opposed to wasting everyone's time.The following day, with another clock and collect parcel we repeated the same 10 min debate. This time she didn't even look for it and I left empty handed.I spoke to the supplier the following day and it transpires that she had refused to accept the parcel (royal mail click and collect )Additionally, while in the branch I had to listen to the Clarks being verbally abusive to a postman who was collecting sacks of mail.Obnoxious people behind the counter here.A shame on a national institution!
helpfully staff.
Small Post Office which offers the usual array of services including withdrawing money. Nearly always busy.
Good post office, always really busy though
Shefford Post Office is a UK Hardware Store based in Shefford, East of England. Shefford Post Office is located at 6 Southbridge St, Shefford SG17 5DB, UK.
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